The New York State Police (NYSP) has received multiple reports of smishing text scams targeting residents across the state. These fraudulent messages often pose as legitimate entities to trick individuals into revealing sensitive personal information.
NYSP specifically cautions that E-ZPass and Tolls by Mail will never send emails or text messages requesting personal information, such as Social Security numbers, credit card details, usernames, or passwords. Scammers use these deceptive tactics to gain access to victims’ personal data and financial information.
How the Smishing Scam Works
- Initial Contact: Residents receive a text message appearing to be from E-ZPass or Tolls by Mail, claiming there is an urgent issue that needs resolving.
- False Sense of Urgency: The message often includes alarming language to create a sense of urgency, prompting the recipient to act quickly without thinking.
- Phishing Link: The text message contains a link that directs the recipient to a fake website designed to look like the official E-ZPass or Tolls by Mail site.
- Data Collection: Once on the fake site, individuals are asked to enter personal information, which scammers then use to commit identity theft or financial fraud.
NYSP’s Advice to the Community
- Do Not Respond: If you receive an unsolicited text message or email asking for personal information, do not respond or click on any links.
- Verify the Source: Contact the legitimate company directly using official contact information from their website, not the information provided in the message.
- Report Suspicious Messages: Forward any suspicious emails or texts to the Federal Trade Commission (FTC) and report them to NYSP.
Protecting Your Information
NYSP emphasizes the importance of being vigilant and proactive in protecting your personal information. Always question unsolicited requests for personal details and use caution when receiving unexpected messages. For more information on identifying and avoiding scams, visit the NYSP or FTC websites.
By staying informed and cautious, residents can help protect themselves and their community from falling victim to these sophisticated smishing scams.