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Description :

Multiple phone calls from "Madison Lopez" demanding that I pay the due balance for an order of Keto vitamins that I never ordered or received. They have my name, phone, address correct and told me that my credit card had declined to pay the balance. My two credit cards were hacked and the companies replaced them both. Because that happened they could not get the balance I was said to owe. I never received any Keto pills, any billing statements, just phone calls. The caller and customer service stated they could not close my account or cancel the due payment on the phone and demanded that I pay the amount owed. All phone calls are rushed and have foreign accents. I did not offer any credit card information. I told them to not send me anything or call me again. They have called Sept 3, 2024 at 1712 hrs. and on Sept 18, 2024 at 1259 hrs. What can I do to stop this? I do not want to damage my credit but I did not order anything and I am not paying for something I never got or want. HELP.